Privacy Notice

1. Introduction

This Privacy Policy explains how Living Leadership collect, uses, store and protect personal data in accordance with:

• The UK General Data Protection Regulation (UK GDPR)

• The Data Protection Act 2018

• The Privacy and Electronic Communications Regulations (PECR)

• The Data (Use and Access) Act 2025 (DUAA)

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Because we are a religious charity, the data we process is likely to constitute special category data because, as a religious organisation, the fact that we process your data at all may be suggestive of your religious beliefs.

 

This policy applies to:

• supporters and donors

• beneficiaries

• volunteers

• staff

• trustees

• event attendees

• website users

• anyone who contacts us

 

2. Who We Are

Living Leadership Ministries is a registered charity in England and Wales.

 

Charity number: 1208230 Registered address: 2 St Andrew’s Drive, Orpington, Kent. BR5 2BA Email: info@livingleadership.org Telephone: 01689 487 393

 

For the purposes of data protection law, Living Leadership Ministries is the “data controller”.

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3. The Information We Collect

We may collect and process the following categories of personal data.

• Names, titles, and aliases

• Photo, audio and video

• Contact details such as telephone numbers, addresses, and email addresses.

• Where they are relevant to our mission, or where you provide them to us, we may process demographic information such as gender, age, date of birth, marital status, nationality, education/work histories, church affiliation, academic/professional qualifications, employment details, hobbies, family composition, and dependants.

• Financial identifiers such as bank account numbers, payment card numbers, payment/transaction identifiers, Gift Aid declarations, or donation history.

• Other operational personal data created, obtained, or otherwise processed in the course of carrying out our activities, including but not limited to IP addresses, online activity, device information, and logs of service delivery, accidents, injuries and insurance claims.

• The data we process is likely to constitute special category data because, as a religious organisation, the fact that we process your data at all may be suggestive of your religious beliefs. We may also process other categories of sensitive personal data: racial or ethnic origin, sex life, mental and physical health, details of injuries, medication/treatment received, political beliefs, labour union affiliation, data concerning sexual orientation and criminal records, fines and other similar judicial records.

 

4. How We Collect Information

We collect information when:

• you donate to us

• you register for events

• you volunteer with us

• you subscribe to newsletters

• you contact us

• you use our website

• you participate in surveys or feedback

• another organisation refers you to us with appropriate permission

 

5. Our Lawful Bases for Processing

Under UK GDPR, we must have a lawful basis for processing personal data.

 

We may process your information under the following lawful bases:

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Consent

Where you have given clear consent for us to process your data for a specific purpose, such as signing up to receive marketing emails.

 

You may withdraw consent at any time.

 

Legitimate Interests

Most of our data is processed because it is necessary for our legitimate interests, or the legitimate interests of a third party or partner (where a ministry is a joint venture or we have been contracted by a third party). Examples include processing data for administering our services or to keep you informed about our ministry.

 

We will always take into account your interests, rights and freedoms.

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Legal Obligation

We may process personal data to comply with legal obligations, including:

• charity law

• safeguarding obligations

• health and safety requirements

• Gift Aid and HMRC requirements

 

Contract

Where processing is necessary to fulfil a contract or arrangement with you. E.g. to provide an event you bought a ticket to attend.

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Special Category Data Conditions

Where we process special category data, we rely on additional lawful conditions such as:

• explicit consent

• processing by a not-for-profit body with a religious aim

• safeguarding of children or vulnerable adults

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6. How We Use Your Information

We may use your personal data to:

• provide charitable services

• organise events and activities

• process donations and Gift Aid

• manage volunteers and staff

• provide pastoral support

• communicate news and updates

• respond to enquiries

• maintain safeguarding records

• improve our website and services

• comply with legal and regulatory obligations

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We will only use your data for the purposes for which it was collected, unless we reasonably consider another use compatible with the original purpose.

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7. Marketing Communications

We may send you updates about our work, events, fundraising campaigns and opportunities to support us.

 

In line with the DUAA 2025, charities are permitted to send marketing information to anyone who has supported, or expressed an interest in, their work, unless you ask us not to.

 

You can let us know your preferences or unsubscribe at any time by:

• Opting out at the time of sign-up

• clicking the unsubscribe link in emails

• contacting us directly on communications@livingleadership.org

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8. Data Sharing

We do not sell personal data.

 

We may share personal data with:

• payment processors

• IT and cloud service providers

• email communication platforms

• joint venture partners (where a ministry is being delivered by multiple organisations)

• regulators and public authorities where required by law

• safeguarding agencies where necessary

We require third parties to respect the security of personal data and process it lawfully.

 

9. International Transfers

Living Leadership use a select number of third-party platforms to help us provide our services and communicate with our staff, volunteers, associates and clients. Some of these platforms are based outside of the EU, and as such your data may be transferred or stored outside of the UK or EU.

 

By submitting your data to us, you are agreeing to your data being transferred, stored and processed in this way.

 

All of the platforms we use are reputable companies committed to protecting your data, and Living Leadership is committed to ensuring your rights, as outlined in this policy, are respected.

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Examples of the third-party platforms we use include:

 

Wix

Our website is hosted on the Wix.com platform. They provide us with many features including the ability to take payments for our events. You can read more about Wix’s terms of service and privacy policy here.

 

MailChimp

MailChimp is an online marketing platform (owned by Inuit). Most of our mass-emails are sent via this platform. You can view MailChimp’s privacy policy and terms of service on their website, which also details information on privacy for contacts.

 

Google

We sometimes use Google Forms for registering events. We also use Google Analytics and Search Console to help us understand how our website is used, helping us improve our website and services. View Google’s Privacy Policy and Terms of Use on their website.

 

Google Analytics also utilises Cookies (see below).

 

10. Data Retention

We retain personal data only for as long as necessary. Retention periods may vary depending on the type of information.

 

We will keep some records permanently if we are legally required to do so. We may keep some other records for an extended period of time. For example, it is current best practice to keep financial records for a minimum period of 6 years to support HMRC audits.

 

When information is no longer required, it will be deleted or anonymised.

 

If you have any questions relating to the retention of specific data, please contact our team who can provide you with our fuller data retention policy.

 

11. Data Security

We use appropriate technical and organisational measures to protect personal data, including:

• password protection

• restricted access controls

• secure cloud services

• safeguarding procedures

No system is completely secure, but we work to minimise risks.

 

12. Your Rights

Under UK data protection law, you have rights including:

• the right to be informed

• the right of access (often called Subject Access Requests)

• the right to rectification

• the right to erasure (often called the right to be forgotten)

• the right to restrict processing

• the right to data portability

• the right to object

• rights relating to automated decision-making

You may exercise your rights by contacting us using the details in this policy.

 

We will respond in accordance with applicable law.

 

13. Complaints

If you have concerns about how we use your personal data, please contact us on complaints@livingleadership.org

 

Please state your name, contact details and the details of your complaint.

 

We will:

• acknowledge complaints promptly

• investigate concerns fairly

• respond within applicable legal timeframes

• explain outcomes clearly

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You also have the right to complain to the Information Commissioner (ICO).

Website: https://ico.org.uk

Telephone: 0303 123 1113

 

14. Cookies

Our website may use cookies and similar technologies.

 

We use cookies to:

• ensure the website functions correctly

• analyse website traffic

• improve user experience

Where required by law, we will request your consent before placing non-essential cookies on your device.

 

You can manage cookie preferences through your browser settings.

 

15. Changes to This Policy

We may update this Privacy Policy from time to time.

The latest version will always be available on our website.

Where changes are significant, we may notify individuals directly.

 

​16. Contact Us

If you have questions about this Privacy Policy or how your data is handled, please contact:

Jessica Coles, Communications Manager

communications@livingleadership.org

+44 115 678 2139

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